Wallpaper FAQs

Feel free to write to us at (info @ deccoprint.com) or fill out the Contact Us form about various questions.
Our customer support will get back to you as soon as possible!

Yes, we love collaborating with creative people around the world!
Please fill out the Trade Program Form or send us an email at (info @ deccoprint.com) and tell us a bit about your specific project and attach your media kit for our team to take a look.

Please fill out the Trade Program Form for our team to take a look!

You can use our wallpapers for many different projects and surfaces! Learn more about the Surfaces you can use our wallpaper on!

Please note and remember:

• our wallpaper is more sturdy and thick than a contact paper;
• surface should be non-porous, clean and somewhat smooth;
• painted surfaces need to dry for at least 2 weeks before wallpaper installation

Our Peel and Stick wallpaper material is removable!

Every pattern on our site is available in peel-and-stick paper or non-woven traditional wallpaper. There are, however, many factors that go into installation and removal* and we always recommend trying out a sample before making a purchase. Learn more about Peel and Stick Wallpaper!

*We are not responsible for cases where the wallpaper is carelessly removed and the wall's underlying paint is damaged.

Our wallpaper is designed for indoor use only!
Exposure to outdoor elements—like extreme temperature changes and humidity—can weaken the peel-and-stick adhesive. Plus, since it's made of paper, it’s best kept in a controlled indoor environment for lasting beauty! Learn more about the Surfaces you can use our wallpaper on!

The short answer is yes!
Our papers are able to withstand medium levels of humidity. However, we do suggest that you ventilate the space regularly for the wallpaper to look great for many years. Remember – too much moisture might reduce the lifespan of the wallpaper.

If you're worried that your place has too much humidity for the peel and stick wallpaper, you may want to use our non-woven traditional wallpaper.

Learn more about the Surfaces you can use our wallpaper and Transform your bathroom into a relaxing spa retreat: decor and renovation tips and ideas!

Our wallpaper makes a great backsplash and a big impact in a kitchen!
It is cleanable with a damp cloth but beware of harsh chemicals that may damage the ink!

Learn more about the Surfaces you can use our wallpaper on. and get inspiration form our blog: 6 wallpaper and wall decor ideas for the kitchen.

Our wallpaper comes in sheets, not in rolls – more convenient!
Since everything we do is custom, our sheets are too. We adjust the sheets to the length of your wall rather than selling by the traditional single/double roll.

Check out our blog To Your Complete Guide to Wallpaper Rolls and Buying The Right Amount

By contacting us, we can also offer custom size sheets!
Our customer service is always happy to answer any questions you have when ordering a wallpaper!

Deccoprint uses certified, high-quality materials that meet safety standards, including paint and paper. Our products are PVC (polyvinyl chloride) free.

We use Epson ECO inks (with the ISO certificate for use indoors – schools, kindergartens, hotels, etc.). Without harming the environment or your health!

Our wallpaper does not emit noxious, chemical scents or expose the user to such dioxins.

Our sheets by standard are 28" wide.

If you're going the DIY route or just wish no avoid any extra work, our Peel-and-Stick wallpaper is the easiest—no tools or glue needed, and it's just as easy to remove and replace.

For a more traditional option, pros often go with Non-Woven Traditional, which requires paste (sold separately) and works better for textured or humid walls and ensures long-lasting results.

Still unsure? Contact us anytime!

Please note that slight color differences may occur between our Traditional (Non-Woven) and Removable (Peel-and-Stick) wallpapers. This is due to the difference in texture and materials used.

Colors displayed on your screen tend to match our Peel and Stick wallpaper more closely. Traditional wallpapers may have a warmer tone in comparison.

If color accuracy is essential for your project, we highly recommend ordering a sample first!

Size: Using a tape measure, write down the height of your wall and choose the right sheet length from the list, which you will find on the product page.
We only need the wall measurement, on which you will stick the wallpaper, so don’t include any baseboards or crown molding.
If the listed height does not match – choose the closest above yours.

One of the list options will look like this:

Example: 29"x[the height of your wall in inches]"

Sheets/Pieces: Measure the width of your wall and divide it by 29 inches (or 74cm). The result is the number of sheets you need.
The number needs to be rounded up!

Example: If the number obtained is 7.15, it must be rounded to 8

Here is Your Complete Guide to Wallpaper Rolls and Buying The Right Amount

It's important to make sure you're measuring carefully and order at least the precise dimensions of your walls. We will add 1 inch in height and width to make sure you have enough to work with. 

Whatever you're most comfortable with!

Our sheet sizes are displayed in inches and centimeters.

We may be able to accommodate color changes. Add a note at the check-out, mentioning the detail you wish to change.

Please Contact Us for more complicated inquiries!

It may be a possibility!
Please Contact Us with details and photos of what you're looking for!

When ordering, after uploading your image, you can choose the dimensions of your wall (height and width). We'll then email you variations on what the wallpaper will look like when cropped for your wall size. Our skilled designers will make image adjustments to ensure the best possible wallpaper outcome!

If you have other wishes, Please Contact Us and we will look at other customization possibilities.

Color customization and small alterations are free of charge.

Depending on the customization difficulty or custom design creation scale, we can charge an extra fee. Contact Us and let us know what you're looking for! We will be happy to help!

Our mural and wallpaper price depends on your wall size and measurements. You can input your exact wall dimensions and choose your paper type for the exact cost of your project!

Yes!
We offer two sample sizes of all of our patterns in two different materials.
You can select your desired sample option under "Size" dropdown in the product page!

Please note: Samples cannot be combined to match the pattern!

1. Measure your wall - width and lenght
2. Choose your favorite pattern
3. Select the correct sheet size and add quantities of sheets (divide your wall width by 28 inches/74 cm, round up)
4. Add to cart—done!

If your project is more complex (like a stairwell or ceiling), feel free to Contact Us with photos, a sketch, measurements, and any helpful details. We're happy to assist!

Colors may look slightly different in person due to screen settings like brightness and contrast—but the difference is usually minimal.

For the most accurate preview, we always recommend ordering a sample in your preferred paper type, as colors can vary slightly between materials.

Yes! If you wish to see a preview of the mural on your wall dimensiosn - please add a note at the check-out or Contact Us before placing an order and we will send you the layout of the mural

Our wallpaper and mural panels will be printed nrealy 1 inch longer and wider than your given dimensions, as they are intended to be trimmed for a perfect fit after installation.

When sending exact measurements, the wallpaper at the end may not match the dimensions of your wall, as the walls may be skewed or the wallpaper may be applied inaccurately, we recommend ordering slightly bigger sheets.

Each order is custom printed, and with a quick turnaround time, we begin work on your order immediately. We may be able to accommodate minor changes if you contact us immediately, and if possible, we will be happy to modify your order.
Examples of Order Changes:

·       Upgrade Processing and/or Shipping

·       Cancel Item(s)

·       Change Shipping Address

If you need to change the pattern, size or quantity - Contact Us and we will guide you through the process.

Yes! After your order has been placed you will receive an email confirmation. Once your order is printed and shipped you'll receive an email with your tracking number!

Your wallpaper will arrive rolled in a sturdy tube with an installation guide. Please be careful when opening as not to damage the wallpaper!

We do not deliver to PO Boxes.

Shipping to the USA and EU is free. To locations outside of the USA and EU, the cost will depend on the wallpaper quantity as well as the shipping location - around $10 - $15.

US, EU, and Canada customs duties are included in shipping costs!

We ship worldwide!
The shipping to USA and EU is free. To elsewhere, the cost will depend on the quantity and the shipping location - usually $10 - $15.

Customs and duties to USA, EU and Canada are included in shipping costs!

Once your order is shipped you will receive an email with tracking information! Our normal shipping time is 2-6 days, but note that production time may be longer during special offer, discount periods and national holidays.

Our production time is 2-4 business days and can run longer during sale periods, summer season or national holidays.

The shipping usually takes 2-6 business days. Small sample orders are shipped via DHL and can take up to 10 working days.

If you are in a rush - we offer express delivery, with the help of which the package will reach you within 2-3 business days. There is an additional charge for express delivery available at the check-out.

While we take care in packaging each order, occasionally damage can occur during shipment. Please reach out to our customer support team within 30 days of receiving your order and provide us with photos of any damage to the packaging and product.

We recommend checking with your local authority to see if any customs or duties are payable. Customs and duties to USA, EU and Canada are included in shipping costs!

We may not accommodate a specific shipping or delivery date due to order volume, but please Contact Us to see if it's a possibility!

If our production schedule allows, we might accommodate your needs, but that's not guaranteed - Contact Us and we will let you know if it is possible.

Express delivery (2-3 days) option available at the check-out.

Matching up the pattern and aligning the panels can sometimes be tricky, but we're sure you can get a great match with a bit of patience! 

• Do not overlap the panels! Our wallpaper is’t printed with an overlap.
  
• Avoid dragging the wallpaper too hard – if you glue stretched wallpaper, it will shrink back and look uneven after a while. Rather, let the sheet hang once the top is adhered and smooth with a sweeping side to side motion.

If you haven't grabbed a friend to help yet, another set of hands and eyes might do the trick! 

We get it, wallpaper can be tricky! If you're not using a professional installer take a read through our instructions and watch installation videos available online.  

Sometimes it's hard to figure out which task to start with - we have created a How-to section, where you can find out all the necessary information on how to measure the walls, place an order, and apply the wallpaper - everything in one place! 

If you've ordered our non woven traditional wallpaper, you will need to purchase the paste/wallpaper glue separately, which we do not sell.
It can be found at your local hardware store or in online stores. No specific brand is recommended.

Congrats! Your walls look great! Our wallpaper and murals are pretty low maintenance. If you should need to clean your wall, use a damp cloth to wipe down.
But remember, wallpaper is paper so make sure not to use too much water or any harsh chemicals!

Technically, Peel & Stick within 12 hours — yes!
When removing your peel and stick wallpaper sheets you'll want to pull down evenly and slowly from the top of the panel at a 180 degree angle. Make sure not to touch the sticky back too much - it can loose its adhering abilities.

Remember – non woven traditional wallpapers are permanent and can't be re-installed!

Removing you wallpaper panels is easy, simply peel down the top of the panel and pull firmly yet slow at a 180 degree angle. You can also use a hairdryer to loosen the adhesive if you're having difficulty in removal.

The most important part of a successful installation is preparation.

Here are some key reasons that can explain it:

• damaged or textured walls;
• dusty walls;
• recently painted or washed walls - 2 weeks;
• matte or too glossy paint on walls;
• too humid or dry environment;

Are any of the above checks-out in your situation?

Since each and every order is custom printed and we offer quick turn around times your order will begin processing immediately. We allow you to cancel your order within 24 hours fro order placement.
Contact Us with your order number and action you wish to take.

Please note: We are unable to offer order cancellation after 24 hours from order placement.

We want you to love your walls—and if something’s not right, we’re here to fix it. Every order is carefully checked before shipping, but if your wallpaper arrives damaged or incorrect, please let us know immediately.

Contact Us with clear photos of the issue. Once we review them, our team will guide you through the next steps.

If the problem is on our end, we’ll reprint and send a replacement as quickly as possible.

Yes! We offer 2 sample sizes.
Choose your favorite pattern, select material and a sample size in the dropdown under "Size".

Please note: Samples cannot be matched by the print. If you need just a small piece of the wallpaper - Contact Us and we will create custom size order.